One of the most important things you can do is also one of the hardest to achieve. Be quiet. Being right doesn’t always mean being loud. The loudest one in an argument is not necessarily the winner. I’ve also discovered that helping someone doesn’t mean you give them tons of advice. Sometimes listening to someone is more important than talking. Don’t get me wrong, having something to say is valuable, but what you say, how you say it, and how long you say it is an excellent act of wisdom.
I think you will find in the Gospels, that even though Jesus spent a lot of time teaching, He also spent a considerable amount of time listening. Nobody had more to say than Him, but we find Him sitting down with people and listening to them. He taught His disciples, but He also let them talk as well — what an incredible example for all leaders to follow. You don’t just lead people by talking; you can also influence them by listening.
So, practice it and achieve it. Let it be a goal of yours to listen more the next time you’re in a conversation with someone needing help. Be slow to speak, but in a hurry to listen. Somebody needs someone to talk to. Be that one.